Child maintenance service is a service that is part of the UK department of work and pension. What this department does is that it is charged with the responsibility of calculating the amount of money that is needed in child care for a certain child. Based on the laid out legislation laws, this service is also concerned with the enforcement, collection and the transfer of payments from a parent who is absent to the person who is currently taking care of the child. The child maintenance service may only be given only in the case whereby either one or both parents of a particular child request to have this kind of help. However, this request may not go through if the parent who is absent is living abroad.
The method in which the calculations are given was revised in the year 2003. Various considerations were made in regards to the parent who is absent but have their children living in their home.
When you are thinking of making use of such a child maintenance service, it is advisable that you make yourself ready or available for such a call from their customer service team. Been ready means that you should make sure that you have all the necessary details ready for the claim that you are making. Including the details of the absent parent in terms of how much they are earning is one way in which you can be able to speed up the entire process.
It is also advisable that you make sure that you have all your personal details ready like your date of birth, your national insurance number, your address and many other details. Also, when making the call, it is important for you to carefully listen to the prompting and voice messaging customer care service since it is going to guide you through the menu which will, in turn, give you an easy time. Following this is also going to ensure that your call is directed to the best agent as soon as possible who is going to be in a position to handle your inquiry or any problem that you might be experiencing.
It is important for you to make sure that you are calm and polite so that the customer care person is able to serve you in the right way. You should also make sure that you are giving the customer care agent enough time to deal with each inquiry without rushing him or her. In case you are having certain issues or frustrations with the previous agent who was handling your case, it is not advisable for you to take it out on the current agent who is trying to help you out since you may not really end up getting any help at all.